FAQs

It's likely chlorine, its almost always chlorine! Chlorine is a disinfectant used by the water industry and small amounts are added to the public water supply as it leaves the treatment works. Chlorine kills any harmful bacteria present and keeps water safe on it's way to your tap. Unfortunately the closer you are to a water treatment center the stronger the smell and taste of chlorine. But, it's so easy to remove with one of our water filters.

Carbon is an extremely porous material that attracts and holds a wide range of harmful contaminants. As the water passes over the positively charged carbon surface, the negative ions of the contaminants are drawn to the surface of the carbon granules. A Carbon Filter is the most economical way of removing foul taste or smell from your drinking water. Checkout our carbon block filters here.

Reverse osmosis, also known as hyperfiltration, is the finest means of filtration available today. It is the most common treatment technology used by premium bottled water companies. Reverse osmosis refers to the process of forcing water through a semi-permeable membrane under pressure. Checkout our 5 stage Reverse Osmosis System here.

It’s perfectly fine for drinking water, even though many complain about the taste of water with high calcium deposits. However, it’s important to know that high levels of hard water can irritate your skin, hair, and wear down clothes. If you are located in a hard water area, we always recommend you install a water softening system.

A mains water filter plumbs directly into your home's cold water supply. One of the biggest benefits is that you don't need to install a separate tap.  A mains water filter filters every single litre of cold water that is used in your house. 

We offer a filter replacement service, so that when your filter is in need of replacement, a new filter will be automatically posted out to you before you even know its time to change out the filter! You can sign up for this service by getting in touch here with the details of your filtration system.

Choosing a filter, or a filtration system can be overwhelming if you aren't sure what type of filter you need. Checkout our guide here, which should help you decide which water filter suits you best.

Shipping for orders over €50 in Ireland is completely free, with a charge of €4.99 for smaller orders. For more details, take a look at our shipping policy here.